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Hear Room
Empowering hearing, connecting lives
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Why Choose Hear Room?

At Hear Room, we know that true hearing care goes far beyond simply fitting a device. We take the time to understand your unique communication style, the specific challenges you face, and the goals that matter most to you. As a fully independent provider, our recommendations are always tailored to your needs never influenced by sales targets or manufacturer preferences.


Whether you are seeking your first hearing assessment, exploring the latest in hearing aid technology and Auracast™ solutions, or looking for advice on classroom soundfield systems and accessible workplace design, we are here to help. Backed by decades of experience, we provide practical, personalised solutions designed to fit your life.


Why People Trust Hear Room

  • Over 20 years of hearing healthcare experience
  • Independent hearing advice
  • Specialists in assistive listening technology
  • Personalised hearing solutions
  • Hearing augmentation consultants
  • Educational audiology expertise
  • Support for schools, workplaces and government
  • Latest hearing aid and Auracast™ technology
  • Friendly, ongoing local support

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    Meet Jim Russell

    Hear Room is led by Jim Russell, an experienced hearing rehabilitation clinician with more than two decades of experience helping people communicate more effectively.

    Jim has worked across private practice, wholesale hearing technology and specialist assistive listening solutions, giving him a unique understanding of both clinical hearing care and the technologies that improve communication beyond hearing aids.


    Today, he advises individuals, schools, businesses, architects, engineers and government organisations on creating more accessible listening environments through modern hearing technology throughout Brisbane, Logan, Redlands, Ipswich, the Gold Coast and across Australia.

    Hearing Assessments & Hearing Care

    Hearing Assessments & Hearing Care

    From hearing screenings through to comprehensive hearing assessments, we provide personalised hearing care designed to support you throughout every stage of your hearing journey.


    Our services include:

    • Comprehensive hearing assessments
    • Hearing screenings
    • Ear wax removal
    • Hearing aid fittings
    • Hearing aid programming and adjustments
    • Ongoing hearing care and support

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    Hearing Aids

    As an independent hearing provider, we recommend hearing aids based on your hearing needs, lifestyle and communication goals, not brand loyalty.


    We work with leading hearing aid manufacturers to provide the latest technology, including rechargeable hearing aids, Bluetooth connectivity, Auracast-ready devices and discreet custom solutions.

    Our goal is simple: helping you hear with confidence in everyday life.

    Hearing Devices

    Listening Technology

    Listening Technology

    Many communication challenges cannot be solved by hearing aids alone.

    We specialise in assistive listening technology that improves speech understanding at home, at work, in education and in public spaces.

    Our solutions include:

    • Remote microphones
    • Roger™
    • TV listening systems
    • Auracast™ technology
    • Personal listening devices
    • Alerting systems
    • Workplace hearing solutions
    • Meeting and conference technology

    As one of Australia's leading specialists in assistive listening technology, we help you choose solutions that integrate seamlessly into your daily life.



    Assistive Technology

    Hearing Augmentation

    Hear Room works with architects, builders, consultants, schools, businesses and government organisations to design hearing augmentation systems that improve accessibility and communication.

    We provide advice on:

    • Auracast™ deployment
    • Hearing loop systems
    • Infrared and RF systems
    • Public venue accessibility
    • Meeting rooms
    • Performance spaces
    • Education facilities
    • Healthcare environments

    Our independent advice ensures every project meets both practical requirements and the needs of people living with hearing loss.

    Hearing Augmentation

    Education Audiology & Classroom Solutions

    Every student deserves equal access to learning.

    We support schools, early learning centres and education providers with classroom soundfield systems, teacher voice amplification, assistive listening technology and educational audiology consulting.

    Our solutions help improve speech clarity, student engagement and learning outcomes for every learner, not just those with hearing loss.

    Education Solutions

    Frequently Asked Questions

    Do I need a hearing test?

    If you're asking people to repeat themselves, struggling in background noise, increasing the television volume or experiencing tinnitus, a professional hearing assessment can help identify the cause.  It is also required to provide you personalised advice and solutions.

    Are hearing aids my only option?

    Not always. Many people benefit from assistive listening technology such as remote microphones, Auracast™ devices, TV listening systems or workplace communication solutions, either with or without hearing aids.

    Do you provide independent advice?

    Absolutely. We provide educational audiology, classroom soundfield systems, hearing augmentation design, workplace accessibility advice and professional development throughout Australia.

    Do you provide independent advice?

    A hearing assessment includes a discussion about your hearing concerns, an examination of your ears, hearing testing and a detailed explanation of your results. If hearing loss is identified, we'll explain your options and provide independent recommendations tailored to your lifestyle and communication needs.

    Do I need hearing aids?

    Not necessarily. Every person's hearing needs are different. Some people benefit from hearing aids, while others may find assistive listening technology, communication strategies or environmental changes provide the greatest improvement. We'll recommend the most appropriate solution based on your hearing, lifestyle and goals.

    What brands of hearing aids do you work with?

    As an independent provider, Hear Room isn't tied to a single manufacturer. We recommend hearing aid technology based on your individual hearing needs rather than brand preference, ensuring you receive the most appropriate solution.

    What is assistive listening technology?

    Assistive listening technology includes devices that improve speech understanding in situations where hearing aids alone may not be enough. These solutions include remote microphones, TV listening systems, meeting microphones, classroom technology, Auracast™ devices and workplace communication systems.

    What is Auracast™?

    Auracast™ is the next generation of Bluetooth® audio broadcasting. It allows compatible hearing aids, cochlear implants, earbuds and smartphones to receive clear audio directly from televisions, public venues, meeting rooms and other broadcast systems without the need for traditional hearing loops.


    This emerging technology is expected to significantly improve hearing accessibility in public spaces over the coming years.

    Do you help schools?

    Yes. Hear Room works closely with schools, early learning centres and education providers to improve communication in learning environments. We provide classroom soundfield systems, educational audiology services, assistive listening technology, hearing accessibility advice and professional development for teachers and support staff.

    Do you design hearing augmentation systems?

    Yes. Hear Room provides independent advice on hearing augmentation systems for architects, builders, consultants and organisations. We assist with the design and selection of technologies such as Auracast™, hearing loop systems and other communication accessibility solutions.

    Where are you located?

    Hear Room is based in Brisbane and supports clients throughout South East Queensland. We also provide consultation, technology advice and hearing accessibility services for organisations across Australia.

    Can I book an appointment online?

    Yes. Appointments can be booked online or by contacting our team directly. We'll help you find the most appropriate service based on your needs.

    Do you provide workplace hearing solutions?

    Absolutely. We help workplaces improve communication for employees with hearing loss through assistive listening technology, meeting room solutions, hearing augmentation systems and workplace accessibility assessments.

    Ready to Hear Better?

    Whether you're seeking better hearing, choosing hearing aids, exploring assistive listening technology or planning an accessible environment, Hear Room is here to help.

    Book your consultation today and discover personalised hearing solutions designed around your life.

    Book an appointment for consultation 

    Book Appointment